Data Deletion Instructions

Last updated: August 12, 2026 · Operated by HELLA Intelligence

This page explains how to delete data associated with Hard Launch, including data received from Meta (Facebook / Instagram) when you connect an ad account to the Hard Launch app.

1. Delete or disconnect inside Hard Launch

Sign in at hardlaunchos.com/login.
Open workspace Settings and disconnect the Meta / Facebook integration if it is connected.
If you want the entire account removed, email us as described below. We will close the account and delete associated personal data.

2. Remove Hard Launch from Facebook

Go to Facebook Settings → Apps and Websites.
Find Hard Launch and remove it.
This revokes the app’s access to your Meta account going forward. It does not by itself delete copies already stored in Hard Launch — use the request below for that.

3. Email a deletion request

Send an email to helix@hellaintel.com with the subject line Data Deletion Request.

Include:

The email address on your Hard Launch account
The email or Meta user associated with the Facebook/Instagram connection, if different
Whether you want (a) Meta connection data only, or (b) your full Hard Launch account deleted

We will verify the request and complete deletion within 30 days. You will receive a confirmation email when it is done.

4. What we delete

Meta access tokens and connected ad-account identifiers
Cached Meta campaign/ad performance data tied to your workspace
Account profile information (name, email) when you request full account deletion
Workspace content associated with your account, except as noted below

5. What we may retain

We may retain limited records where we must, including security logs, billing records, and data needed to resolve disputes or comply with law. Retained records are kept only as long as required, then deleted or de-identified.

6. Contact

HELLA Intelligence
Email: helix@hellaintel.com
Privacy Policy: hardlaunchos.com/privacy